We want you to be totally satisfied with your order, however we understand if a product doesn't work out and want to make the return as painless as possible. Naturally, due to hygiene purposes, we cannot take returns on opened (Lid opened) products and unfortunately we are not able to accept exchanges of products at this time.
If you wish to return a product, please do so within 7 days from the ship date for a refund on the purchase price, minus shipping, handling and other charges. Refunds will be credited to the original credit card used for payment.
Only items purchased on ZAWARA.com will be accepted. If your items were purchased at an authorized retailer, please contact that retailer directly to arrange for a return. Items purchased on ZAWARA.com cannot be returned or exchanged at retailers that sell ZAWARA® Cosmetics.
All returns should be mailed to:
ZAWARA Sdn Bhd
C-G-11,BLOK C,JLN PJU 1A / 41B,
PUSAT DAGANGAN NZX,
ARA JAYA,ARA DAMANSARA
PETALING JAYA SELANGOR 47301
Reach Us at:
Hotline – +6.019-994 9555
Email Us at:
Please include a copy of the original order confirmation in the package.